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2 large pools. One is heated and one is not.
Departamento con servicios completo

Luxury Beach Resort Apartment with amazing views

Perfil de usuario de Joshua
Joshua

Luxury Beach Resort Apartment with amazing views

6 huéspedes
2 dormitorios
3 camas
2 baños
6 huéspedes
2 dormitorios
3 camas
2 baños
LO MEJOR DEL ALOJAMIENTO
JacuzziEste es uno de los pocos alojamientos de la zona que cuenta con este servicio.

My place is close to the beach, restaurants and dining, great views, bus stop, taxi, Paradise Village, . You’ll love my place because of the location, the people, the views, the beach, the peace and quiet.
Apartment has air conditioning units in each room.
Washer and Dryer.
Bathtub in master bedroom.
Ceiling fans in all rooms.
Unit has sat TV.
Restaurant located next to pool, the food is excellent.
The restaurant also sells beverages and ice.
Laundering services available on site

Servicios

Ascensor
Calefacción
Gimnasio
Wifi
Cocina
Estacionamiento gratuito en las instalaciones

Lugares para dormir

Dormitorio 1
1 cama king size
Dormitorio 2
1 cama king size
Zonas comunes
1 sofá cama, 1 sofá

Reglas de la casa

No se admiten mascotas
La hora de llegada es a partir de las 14:00
Salida antes de las 11:00

Accesibilidad

Entrada amplia en el acceso principal del alojamiento
Camino a la entrada bien iluminado

Disponibilidad

6 evaluaciones

Veracidad
Comunicación
Limpieza
Ubicación
Llegada
Calidad
Perfil de usuario de J. Manuel
J. Manuel
agosto de 2017
Debe mejorar en las sábanas y olores. Además de que los muebles estan muy usados
Perfil de usuario de Gabriel
Gabriel
julio de 2017
NO RENTEN ESTE DEPARTAMENTO POR FAVOR PESIMA ANFITRIONA Y LUGAR !!! DO NOT RENT THIS PLACE IT HAS THE WORST HOST AND TERRIBLE APARTMENT !!! Llegando al complejo tuvimos un malentendido con seguridad y se portaron groseros y no nos querian dar acceso por que uno de ellos no entend…
Perfil de usuario de Joshua
Respuesta de Joshua:
I have had many great renters with Airbnb, however this is the worst guest experience I have ever had. I understand that sometimes there are miscommunications, especially when a language barrier is involved, but in these circumstances the guests were intolerable, inconsiderate and abusive of staff. I honestly wish we could have made this work as I strive to be personable and to provide my guests the best possible experience. (other reviews will show this) Sharron is our on site host as she lives in a neighboring unit. As I am not currently in Mexico, therefore Sharron personally inspects and meets guests when we cannot. Daniel and Joshua are the owners. First off we have a flexible check in and check out time, however unless the guest communicates the need for alternative check in times we have a standard 3pm check and 11am checkout. These guests showed up at 7am to check in, furthermore the apartment number they provided the security staff was incorrect. This created friction from the start, which I can understand, however, the guests threatened the security with social media posts and took pictures stating they were being treated poorly. This issue was solved when the guests showed there Airbnb itinerary to the staff who point out the error. The keys were provided to the guest, furthermore they were provided with a wheelchair as one of the guest’s group was on crutches. Not knowing the guests were showing up at 7am, as they did not communicate this, lead to our inability to meet them upon their arrival. Furthermore, becuase of there excessively early arrival no one was able to enter the unit to do any minor touch ups, or air out the unit. Please keep in mind this unit is next to the beach, if their arrival time had been communicated we would have someone there to meet them, as well as to have the AC already on, and any small detailing to the unit done prior to their arrival. A complaint was made that no one was there to meet them, however we were not informed by the guest there would be checking in at an alternative time. We did offer to have an onsite host to meet them, however two appointments were cancelled by the guests at the last minute. While there was an issue with the satellite connection, due to a repair to another adjoining unit that was done incorrectly by the SKY technician the previous day. To accommodate the guest who wanted to watch the football game, we made multiple calls and found someone available at short notice to repair the connection the same day. This repair was done at a large expense to us. We have modified the our ad to SHAW from Sky, this was a recent change. Many times we offered to meet the guests to we could personally attend to their concerns however later we were notified that they were making complaints and rude comments to the complex’s administrative and security staff. Our onsite host lives in the complex and we are unaware of anything which is in need of repair. To add to this we request, with respect, that the guest check out for 10am instead of 11am, as we had guests arriving and we needed time to clean the unit. We were under the assumption this request was not a large one considering the guest had checked in at 7am. However, security informed us that the key to the unit was not returned until 1220pm, and this delayed our ability to have cleaners enter the unit. Our cleaners noted the unit was left unusually dirty and they every piece of linen in the unit had been used. Furthermore, all of their food and garbage was also left in the unit, leading to additional charges to deodorize the unit. This lead to a complaint by the arriving guest, as I feel cleaning staff were forced to cut corners during their limited time. It is my understanding that the initial confrontation between the staff and misunderstanding during check-in ultimately led to a confrontational attitude towards the staff of the complex. We received written complaints from members of the staff regarding the way they were treated by these guests. The events are unfortunate and I hope that no one has to experience what we went through. Ultimately we tried numerous times to meet the guests at their unit or at our unit, and they continually cancelled. I do understand that emotions were heated and this utlimately lead to a breakdown of communication between the guests and the on site host, however there is no reason that I should ever recieve letters from staff complaining about how they were treated. I am sorry to hear your trip was ruined and I will consider your review and use it to continue to make positive changes to the unit and to the experience we provide our clients.
julio de 2017
Perfil de usuario de Sharen
Sharen
diciembre de 2017
This condo was perfect for our three week stay. It is VERY well supplied, clean, and the furnishings were new and comfortable. Loved the beach view and easy beach access and found that supplies (Mega and banks) were a quick bus or cab ride away and Bucerías within walking distanc…
Perfil de usuario de Oscar Francisco
Oscar Francisco
agosto de 2017
The best thing of this place is that it have a good view to the ocean and pool, and the place is relaxing and calm, you can go there and be at the pool or you can also walk on the beach, and I think the price is also good. Thanks
Perfil de usuario de Lachell
Lachell
julio de 2017
The view..the beach..the complex's amenities.. All of the above are priceless!
Perfil de usuario de Fernando
Fernando
noviembre de 2016
Great place! We will be back for sure:-)

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Hospedado por Joshua

Edmonton, CanadáSe registró en Agosto de 2016
Perfil de usuario de Joshua
12 evaluaciones
Verificado
Our family moved to Australia in 2015 for adventure, sun and so I could complete a JD. We have been exploring Australia and all it has to offer. We are back in Edmonton, Alberta and though we love the warm weather and sun of the Gold Coast, Aus we are now home. We love getti…
Idiomas: English, Español
Índice de respuesta: 100%
Tiempo de respuesta: en el mismo día
Comunícate siempre a través de AirbnbPara que tus pagos estén protegidos, nunca transfieras dinero ni te comuniques desde afuera de la página o la aplicación de Airbnb.
Acerca del alojamiento
Al alojarte con Airbnb, te quedas en la casa de otra persona.
Este es el alojamiento de Joshua.
Joshua
Dan & y Sharron ayudan a gestionar este alojamiento.
Dan &
Sharron

El barrio

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Llegada

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Salida
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