first of all thanks for the review.
I just have to clarify some points:
our structure does not have a reception open 24 hours a day and our employees work mainly in the morning and in the afternoon at check-in. For any problem we provide two telephone numbers to allow the customer to contact us for any need.
The problem of changing sheets and towels:
We change towels and sheets for FREE every two days, for example in a 4-day stay on the second day.
If the customer stays for two nights, the change does not take place unless there is a need to do so. All this is done in respect of the environment, as shown by the sign posted in the bathroom!
Breakfast is served taking into account different tastes of the customer, we salted both sweet, many varieties of juices and freshly squeezed juice. The croissants and cakes are all pastry.
Our structure is located a quarter of an hour from the center of Florence, walking. We are in a very quiet and residential area. All this is written in the description of the b & b even before booking.
Thank you again and wish you a good day.