Hello Jeffrey. First off, there was ZERO part of anyone going "ballistic" on you and just to mention that if it were to happen, there is every reason for it. Second, there were ZERO words spoken to you that were poisonous - in fact, very few sentences were spoken to you. Third, I am not sure to be angry or find humorous that your review is mentioning that the absence of manners, rudeness and disrespect came from this end. To the public: Jeffrey lied to us about the reason he wanted to stay with us and also lied to us about being at his reservation alone, as of course, the reservation was for him - we also clearly state in our listing that no guests are allowed in our home without our permission. He showed up 5 hours later than he said he would and without warning. When he called us for instructions on how to use the lockbox self check in option, he mentioned "we" several times to which we were confused so we TRIPLE checked with him that he will only be checking in and at our home himself and to which he replied THREE separate times "yes, it's just me". To our surprise, I came home to find a woman that just finished showering in our washroom (which left the tub filthy dirty, and the floor & mat sopping wet) and Jeffrey unclothed behind the guest room door apologizing. I said to him "Jeffrey, this reservation is just for you and I asked you on the phone if it was just you to which you repeatedly replied yes. This is against our house rules and disrespectful to us." I told him I need time to think and then a few minutes later, I said "I'm sorry Jeffrey. You need to please leave. I feel uncomfortable and this is unacceptable." Last words to Jeffrey were "goodbye". Not once did I even raise my voice - though I felt to. To any future guests looking to book with us: Timmy and I are very reasonable. We try to be as accommodating as we can! Though we do not allow guests into our home without our permission, feel free to ask us for the permission as we have granted it in the past. We do not appreciate dishonesty. We are an open book and have an open line of communication so of course, we expect the same in return. It has been a journey filled experience with this reservation and a very negative one. We hope to let this small pebble slip away through the cracks with more amazing and memorable reservations.