LO MEJOR DEL ALOJAMIENTO
Llegada autónomaRealiza la llegada fácilmente con el teclado.
GimnasioEste es uno de los pocos alojamientos de la zona que cuenta con este servicio.
Impecable6 huéspedes recientes opinan que este alojamiento estaba impecable.
Luxury Ocean Front Oasis on secluded beach in Isabela, Puerto Rico. Designer decorated & furnished. 1,450 sqft. + 3 Bd. 2.5 Ba., accommodates up to 9 guest comfortably, 24/7 Security and cameras. Short & Long term availability.
Televisión por cable
Zona para trabajar con notebooks
Lugares para dormir
1 cama king size
1 cama matrimonial
1 cama matrimonial, 1 cama individual, 1 litera
Reglas de la casa
No se admiten fiestas o eventos
La hora de llegada es a partir de las 16:00
Salida antes de las 11:00
Llegada con acceso libre con teclado
Acceso a la habitación sin escalones
Amplio espacio libre alrededor de la cama
The view from the condo is lovely. It was clean and had lots of towels. There was also a pitcher of filtered water in the fridge which was a nice touch. However, I would not recommend staying here. We were here on a weekend and the street noise was significant and the traffic…
Respuesta de Beverly:
Hi Katie, We appreciate your feedback. We are sorry to hear your experience was not what you were expecting. Isabela is one of the most popular beach towns in Puerto Rico and it is frequently visited by the locals on normal weekends. Your stay was during 4th of July week and this time of year not only is the town visited by locals but also many tourists from the US mainland. You experienced one of the busiest weeks of the year. We have informed our cleaning crew about the trash bags, it seems these were moved from their usual spot. I am sorry to hear you felt I "shrugged off" your need for a wine bottle opener. I communicated with you via the app, providing the information of where you may find the opener and you indicated it was not inside the drawer. I mentioned that it is possible the previous group took it and I apologize for this and explained that we've had some groups that have been taking some of the utensils. I was honest and shared that I was in San Juan and unable to come down and bring you one but that you could easily find one at the local grocery store. I hope you come see us again so that we can provide you a better experience. We do recommend you choose a date during low season so that you may better enjoy the quiet beach and serene environment you intended on this trip.
julio de 2018
This is a beautiful, clean apartment and the location is amazing because there are 2 natural ocean pools within walking distance to the apartment. The view is spectacular and the porch is decked out vacation style. The host provides a playpen, crib and beach gear for those who wa…
Respuesta de Beverly:
Hi Stephanie, We appreciate your feedback. The community was waiting on a part to repair the elevator and we had not been made aware of the delay in its delivery, we are sorry you had to deal with that. The elevator has now been fixed. We have made the community aware of the incident with the bee and it has been remediated. Unfortunately these are some of the more rare issues encountered when vacationing at a tropical island. Regarding the email, we only forwarded to you the email that was sent to us by the community just to make you aware of the rules of entry and exit. The message was not inteded to be scathin. We hope you come visit us again so that we can provide you with a better experience.
junio de 2018
The location of this condo is spectacular. The ocean view pays for the condo in itself. The kitchen utensils are well stocked which made cooking feasible. However there was no dishwasher which I should have looked for in the amenities. The living area offered lots of seating whic…
Respuesta de Beverly:
Again we apologize for the inconvenience caused by the power outage. Unfortunately this time this outage was not due to residual issues from Hurricane Maria, but an vehicle accident that damaged a local electrical pole close to the unit. Thankfully our friends at the local electricity company were able to get this rectified within several hours. Regarding the pool tub, we do not advertise it as a Hot Tub because the community does not have it at a HOT setting since it can get pretty Hot in our area specially in the Summer so, the water is at pool temperature. We have addressed this with the community to maybe change it with the seasons but, in PR we really don't have Winters :). The lack of hot water in the showers was directly affected by the power outage and we apologize for this. We have taken steps to install individual shower head heaters with back-up batteries. We are also looking into the issue with the small apartment size backup generator we have in the unit to see why it was not used or turned on. We hope the generous resolution we provided of 1 nights refund was more than satisfactory for the several hours of inconvenience. Despite all issues we hope you and your group enjoyed your stay as much as possible. We appreciate your feedback and look forward to hosting you in the future so that we can show you can enjoy our improvements.
marzo de 2018
Hola! Bienvenidos. Together with my amazing husband we are the parents of 4 wonderful daughters and the grandparents to 3 beautiful angels. I am a certified Gourmet Chef and I truly enjoy hosting new friends at our family's ocean front condo. I am confident you will love explo…
Idiomas: English, Español
Índice de respuesta: 100%
Tiempo de respuesta: en menos de una hora
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