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Lux Standard Apt (Tiong Bahru) #0201

Perfil de usuario de Josie
Josie

Lux Standard Apt (Tiong Bahru) #0201

2 huéspedes
estudio
1 cama
1 baño
2 huéspedes
estudio
1 cama
1 baño

A brand new development situated in the vibrant enclave of Tiong Bahru and Outram. Fantastic location, just an 8 minute walk from Outram MRT, provides easy access to the nearby CBD and Orchard Road.

Servicios

Ascensor
Cocina
Televisión por cable
Wifi
Plancha
Secador de pelo

Lugares para dormir

Zonas comunes
1 sofá cama

Reglas de la casa

Prohibido fumar
No se admiten mascotas
No se admiten fiestas o eventos
La hora de llegada es a partir de las 14:00
Salida antes de las 12:00

Accesibilidad

Acceso a la entrada del alojamiento sin escalones
Acceso a la habitación sin escalones

Disponibilidad

3 evaluaciones

Veracidad
Comunicación
Limpieza
Ubicación
Llegada
Calidad
Perfil de usuario de Jesse
Jesse
noviembre de 2017
The host moved me to another listing which was supposed to be comparable but turns out it was directly on the street. I had trouble sleeping and never actually stayed in the "loft". The rooms are clean and well equipped and its nice to have the extra towels and cleaners come by, …
Perfil de usuario de Josie
Respuesta de Josie:
Dear Jesse,   Many thanks for your feedback.   Due to your comments, the senior management at Abiel took it upon ourselves to look further into your concerns.   I believe you made the initial enquiries for the loft unit (which is a higher price & more premium product) priced at $135 per night excluding Airbnb fee. However, at the time of your enquiries, the room was just taken and we had updated the calendar at Airbnb and it took some time to sync.  So we informed you that the room is no longer available.   Our team subsequently offered the only available option being the standard unit at our building, subject to your acceptance.  Standard is the most basic product at the building and there are only 2 units of standards as they are both road facing.  This is also reflected in the price, as a Standard room is only $108 per night excluding Airbnb fee.   Further, to ensure no misrepresentation, we did highlight in the listing on the Standard Room that “As the room is road facing and a bit noisy.”   So with that, we just want to clarify that we did not “moved you to another listing” but you were aware when you book that the room is different.  Secondly, as there is a huge price differential, so we never represented the room as “comparable”.  Third, we mentioned upfront that the “loft” is no longer available upon your enquiry, hence it is with the understanding that we could never transfer you to the loft.   Finally, our team also offer you ear plug to help you with your stay, but as we are fully booked we don’t have any alternative room to shift you to.       Once again, the team at Abiel are regretful that you did not enjoy your stay with us.  We are also aware that this two (2) room at the building is not suitable for all customers.  We hope that by putting all the information on the listing that we are transparent throughout the process.   Many thanks once again for your feedback.   Best Regards, Mli Abiel Corporate Housing Management
noviembre de 2017
Perfil de usuario de Rudra
Rudra
febrero de 2017
Well planned layout. Suitable for extended stay.
Perfil de usuario de Nini
Nini
enero de 2017
Location was good, near chinatown and tiong bahru. But it was too noisy as place was along the main road. The room door has no lock from the inside and thus it feels insecure and wary that people may be able to break into the room. Ideally do not keep valuables in the room.

Este anfitrión tiene 41 evaluaciones por otras propiedades.

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Hospedado por Josie

Se registró en Enero de 2015
Perfil de usuario de Josie
44 evaluaciones
Índice de respuesta: 96%
Tiempo de respuesta: en menos de una hora
Comunícate siempre a través de AirbnbPara que tus pagos estén protegidos, nunca transfieras dinero ni te comuniques desde afuera de la página o la aplicación de Airbnb.

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