Respuesta de Silvi:
I am so sorry to hear that you have had such a negative experience in my home and I sorry even more to know about it just now, after you left. I'm sorry that you found the room dim, sloppy and stale, but the apartment is in an old building. In Florence is highly problable to find houses like this, people love Firenze for this too. I don't think the room is dim, unless you take the shutters closed all the time.
You maybe was a bit unlucky too, because you found rainy days in Florence. No one can controll it!
The apartment is decorated with furnitures of '70s. They may seem sloppy and stale as you said but are just old style decorand, the floor too. Kloby you are right, i was a little distracted, I manage the room on Airbnb together with a full-time job, and this period i am preparing a very important exam for my career. I'm sorry for not paying you as much attention as you pretended, and so sorry about the towels (I gave them to you as soon as I realized I forgot to leave them on the room at first place). And if you needed a hairdryer you could just have told me, i was in the room next to yours. As i said i share a room in my house, it is not an B&B nor a Hotel, so i would have shared my hairdryer (or else) with you, you should just have asked it to me.
About the mosquitos i remember i left in the room the electric diffuser against mosquitoes, you just had to turn it on.
About the smell, we regret but our neighbours have dogs, and when it rains the smell is stronger. We can't do anything about it outside the apartment, but inside you don't smell it, right?
Regarding the "food" you say you found in the kitchen ... that was just tea and fruit because during the days of your stay I have never cooked.
I feel sorry that you haven't enjoyed your stay at my house.
However, I appreciate your honesty and meticulousness, for sure will help me a lot in improving my way of hosting.