Un 100 % de los huéspedes que se han hospedado aquí recientemente ha valorado la ubicación de este alojamiento con 5 estrellas.
A nice 2-room apartment just a stone throw away from Iso Omena shopping mall. Also 10 min to the beach and 10 min bus/car ride to the Helsinki city centre. All in all a nice gem where to relax and enjoy the nature as well as the city life.
Secador de pelo
Ganchos para ropa
Lugares para dormir
1 cama matrimonial
Reglas de la casa
No se admiten mascotas
Prohibido fumar y organizar fiestas o eventos
La hora de llegada es libre a partir de las 16:00 y la salida debe efectuarse antes de las 13:00
Nice apartment, great location near the shopping center and metro station.
Respuesta de Demi:
Hi Jukka, thanks for your feedback although I don’t see it as a fair one. First of all, I am sorry that you felt disappointed about the check-in. We agreed with you to meet up anytime through 19:30-20:00 (30min wait at the apartment included) as the person who was checking you in was coming from another side of the city with 3-year old child. You also texted at 18:39 and said that you left Leppävaara and will arrive at 19:45. After you messaged again 19:40 and said that you will arrive 20:15 although I reminded kindly few times that with the child it is not possible to stay over 20:00 as travel home takes nearly an hour. They had to catch 20:13 bus in order to be home by 21:00. Later bus would mean being 40-45min later at home (near 22:00), that is why it was out of this question. So you really left near none options regarding smoother check-in that I could of arranged. By the time you REALLY left Leppävaara we could have dropped keys where you are. So communication was sort of poor on that part (18:39 first message you are leaving and 19:40 that you missed the bus and gonna be late?). If we lived next door I could check you in anytime and wait for hours. But that’s unfortunately not the case, and with the small child especially, that is why after your second message I asked you to wait on that part of the city were you already were (You said you were at the time in Espoon Keskus and that’s were you got the keys). Despite of lateness and poor-ish communication I did not leave you a bad review as it was really a minor thing as everything was solved “on-the-go” but yes I think now it is fair to explain it here as I got bad review really for no fair reason and to be honest your communication and lateness at the time caused some stress.
junio de 2018
Nice stay overall.There was some trouble checking in as there was no answer on the phone ,and had to wait more than an hour before Demi called me back and was able to check in. Communication with the phone can be improved especially for the check in but otherwise she would answer…
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