LO MEJOR DEL ALOJAMIENTO
Ryka tiene la categoría de SuperhostLos Superhosts son anfitriones con experiencia y valoraciones excelentes que se esfuerzan para que la estancia de sus huéspedes sea siempre perfecta.
Fantástico proceso de llegadaEl 91 % de los últimos huéspedes de este alojamiento han valorado con 5 estrellas el proceso de llegada.
Impecable6 huéspedes recientes opinan que este alojamiento estaba impecable.
This spacious end unit is located in a very quiet complex just across from beautiful Napili Bay, it is the beach lovers and golfers dream vacation home. Only 200 steps from beautiful sandy Napili Bay and 500 steps to Kapalua Bay Golf course.
Estacionamiento gratuito en las instalaciones
Televisión por cable
Lugares para dormir
1 cama king size
1 cama queen size
2 camas individuales
1 colchón inflable
Reglas de la casa
La hora de llegada es a partir de las 15:00
Salida antes de las 10:00
Such a comfortable, clean and contemporary home. Steps to the beach and great places to eat! I would recommend to everyone! The condo has everything you need plus many things you didn’t think of. Wine, cheese, crackers and ahi tovwelcome us, extra special touches everywhere, we l…
1. Decent location, very good house. Modern and contemporary layout. 2. Host communicated very well during our stay and even provided several recommendations on things to do 3. We actually enjoyed our stay here. Napili beach was within walking distance from the house. While I …
Respuesta de Ryka:
Not too sure why the guest was "surprised" that he had to pay for what he damaged. The day after check in they called me and said the garage would not go down. I gave them some trouble shooting pointers in case the sensor was triggered. A nominal exchange of texts.( He embellished about "hours going back and forth") The guest also said I closed the garage door after I checked them in WHICH I SPECIFICALLY DID NOT because they left their HUGE SUV partially in the garage and I could not shut the garage door. I then went in person and realized I needed to call a technician and did ASAP. I also gave the guest an opportunity to tell me they accidentally closed the garage door on either the HUGE SUV that was partially in the garage OR the plethora of baby/kid equipment that was unloaded form the car and sprawled across the garage entrance. They denied any responsibility. I have a rule in my guest guidelines for all guest to report any damages to me immediately so I can have it fixed to our standards and not to burden the guest on vacation with fixing things and that I do not charge for damages reported/admitted, a very fair policy. But if the guest can afford to lie to me, they can also afford to pay for the damages. The technician confirmed that something had been jammed and threw the roller off track. In addition, I am confident the guest knew they were at fault because when I informed the guest that the garage was fixed, his first question to me was "what did the technician say was the problem?" I submitted the bill as soon as they checked out to air bnb. I have my garage door serviced regularly and in the 15 years that I have owned this house I have never had this happen to me or any guests. In addition, I let this guest borrow some baby equipment free of charge, I was also charged extra from my cleaners due to the excessive cleaning and overtime my cleaners had to charge me, because of the condition the guests left the house. the guest did not pay for that. They also damaged some white towels that could not be cleaned or re-used. Again, I did not charge for that. PS. Not a logical or respectful or reasonable guest.
Abril de 2018
Ryka es un SuperAnfitriónLos SuperAnfitriones tienen experiencia y muy buenas puntuaciones, se esfuerzan por que sus huéspedes disfruten de estancias inolvidables.
20+ year Maui resident. I love the beach, the ocean is my playground. I love to travel. I support myself by renting vacation homes and concierge services. I believe we are here for a good time and not a long time, cherish every moment and do what you can while you can, if the…
Índice de respuesta: 100%
Tiempo de respuesta: en pocas horas
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