We would like to thank you for choosing to stay at our villa and for your constructive comment. We hope your family and you have a good time and enjoy staying here. We built up our villa on Sai-Yuan area near Rawai beach where surrounding by local communities. Sai-Yuan is prospected to be a new town for people who would like to stay near beach but not in bustling environment. This area is quiet and peaceful which suitable for guest to rest and relax. Our location might not be in prime tourist attraction area, yet it is well-known by locals. In past years, villas and housing have piled up in this area.
Transportation is also one of the key concern we foresee. We could offer a pick up/drop off service form/to airport as well as travel arrangement upon a guest request. Most of guest prefer to get either rental car/van or taxi service by themselves which is very fine for us, or we could help a guest arranging that. In phuket, van taxi(with driver) normally has 8-hours service as a standard and if the guest requires extra hours, some additional charges might occurred. However, in your case, it will be an agreement between the guest and the taxi service provider prior to accept the service. As well as the taxi service, several tour services could provide a pick up service at our villa, we could recommend the guest to a tour agency that could provide such services.
Since we didn't include electricity charge in our villa price due to feedback from guests, there is an additional electricity fee as we stated on our villa information page. Anyway, we accept your comment to reevaluate the power allotment to be more efficient to the guest.
For security CCTV camera, we installed it for guest security purpose. The system is a stand-alone which is not link to any other place. We are sorry that we didn't mention it at a time you check-in where all cameras are located. Hence, it will be a guest if they would like their privacy, we can disable it upon the request.
Once again, we would like to thank you for staying at our villa.
Aleyna Pool Villa