LO MEJOR DEL ALOJAMIENTO
Chimenea interiorEste es uno de los pocos alojamientos de la zona que cuenta con este servicio.
Impecable3 huéspedes recientes opinan que este alojamiento estaba impecable.
Italian country style apartment in the heart of the ancient city, just next Piazza Navona
Televisión por cable
Ganchos para ropa
Lugares para dormir
1 cama matrimonial
1 sofá cama
Reglas de la casa
No adecuado para bebés (menores de 2 años)
No se admiten fiestas o eventos
La hora de llegada es a partir de las 15:00
Salida antes de las 10:00
El departamento está bien , funcional para gente joven . Muy muy bien ubicado Lo único incómodo fueron las escaleras para subir a la recámara y el baño muy chico y tenias que sostener la manguera de la regadera por qué no se sostenía sola Arreglando eso del baño , si lo recomend…
Do not stay here! Our experience with the host and apartment was unfortunate at best, awful at worst. We were told to call 30 minutes before arrival, but had to wait over 1 hour and 30 minutes for the host to arrive. She was screaming to someone over the phone as she walked up to…
Respuesta de Downtown Srl (Lea Speaking!):
Dear Alex,"call 30 minutes before" obviously once communicated an arrival time, not at any time, night time included. Anyway, I think it's the case to past our review about you, written before reading the yours: Hosting Alex is been disappointing. She did not communicate her arrival time and called us only once at the door. This caused 1 hour and half of waiting, not for our fault We made the mistake to don't consider her arrival, so we discovered her reservation only when she called. For this reason the apartment was not ready when she entered. This was our fault and together with our apologies we didn't not collect the city tax. We did't get any other communication by Alex till 1 week later check out, when she required a full refund for these reasons: the waiting (her fault), the apartment not ready at her arrival (true), bad cleanings of the place (never claimed) and some inexistent issues, that a message or call by her should had solved: she thought stoves were not working, while they were, so as the kitchen light was broken , while she didn't find the small switch of the main light. We accept to refund the cleaning fee as a courtesy and she sent a new full refund request, that we declined and Airbnb too. Trying to get a free stay for these reason appeared really disappointing and unfair. Guest to avoid!
octubre de 2018
Hey it's Lea Ginevra, founder and CEO of Downtown srl, a Real Estate company that manage a group of holidays apartments in Rome and La Spezia (Cinque Terre), where I am born. I began the job with my private apartment here on Airbnb on 2010, while I was doing some else on my lif…
Idiomas: English, Italiano
Índice de respuesta: 88%
Tiempo de respuesta: en menos de una hora
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