We are always open to constructive criticism regarding the property, so we can make the experience here as positive as possible for guests. I apologize that you found our lodgings unsatisfactory. I’m also sorry that there were a few problems, but at a bed and breakfast it isn’t typical to be loud and obnoxious at the pool at 1 am, and then partying outside your room until 3:30 in the morning. It isn’t acceptable behavior for our type of accommodations, and I strongly recommend that you and your friends use a party hostel for your next weekend getaway. We tried to be civil with you guys, letting you go as late as you did, as there were no other guests. We also let you take 4 extra hours for check out. I hope that in the future, you have a little more respect for the property, and the people that are letting you stay at their hospitality business.
As far as the Wi-Fi goes, it is explained in the ad that it is only available in the common area. Also, on the ad it does say that a 4x4 vehicle is recommended, although it wasn’t a necessity when you guys were here, as the roads are in good shape right now. I’m not sure I understand the problem with check in, as we have a check in that is anytime after 2 pm. I also know that we are located in the jungle, but with the directions that we give, it is extremely rare that any guests have a problem finding our house. The complaints that you have are all things that are visible on the page, and we don't give a false description of the property in any way. The attacks you made on us and the property were unfair, and uncalled for. Anyway, we wish you better travelling in the future.
Kyle and Tamara